How to give you a new credit card number, as you sent email saying you were not paid.

GetHuman6020609's customer service issue with Optimum from September 2021

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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman6020609's own words
The problem: How to give you a new credit card number, as you sent email saying you were not paid.

GetHuman6020609 did not yet indicate what Optimum should do to make this right.

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Optimum

Customer service issue
Reported by GetHuman6020609
Sep 18th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2914 others
0 customers following this

Timeline

GetHuman6020609 started working on this issue
Sep 18th 1:01pm
GetHuman6020609 indicated the issue is not fixed yet.
Sep 18th 5:28pm