i moved out of state from Bridgeport on Monday*Tuesday December ** and **. Someone was...

GetHuman5879622's customer service issue with Optimum from March 2021

Help with my Optimum issue
First: share to improve GetHuman5879622's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5879622 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman5879622's own words
i moved out of state from Bridgeport on Monday*Tuesday December ** and **. Someone was scheduled to come pick up the equipment on Sunday December ** but never showed up. I have the equipment with me but I don't want to have to pay to ship it back to you since I had an appointment for you to pick it up and you failed to come. Additionally, I don't know where to send it. I want Optimum to send me a prepaid return label.

GetHuman5879622 did not yet indicate what Optimum should do to make this right.

How GetHuman5879622 fixed the problem

We are waiting for GetHuman5879622 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Optimum

Customer service issue
Reported by GetHuman5879622
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 4263 others
0 customers following this

Timeline

GetHuman5879622 started working on this issue
Mar 23rd 7:32pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers