I only have Internet services. My bill went from $**.** to being charged $***.** this m...

GetHuman5509935's Dispute a Charge issue with Optimum from December 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5509935's own words
I only have Internet services. My bill went from $**.** to being charged $***.** this month. I have made multiple phone calls and was left on hold. The last phone call I waited over a half hour and then was disconnected. I am extremely frustrated that I cannot speak to someone about this. I am on unemployment and I cannot have my bill almost double.

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Optimum

Dispute a Charge issue
Reported by GetHuman5509935
Dec 1st, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5675 others
0 customers following this

Timeline

GetHuman5509935 started working on this issue
Dec 1st, 2020 4:14pm