Never received a refund for not having service for * weeks

GetHuman4943640's customer service issue with Optimum from November 2020

Help with my Optimum issue
First: share to improve GetHuman4943640's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4943640 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman4943640's own words
The problem: Never received a refund for not having service for * weeks

GetHuman4943640 did not yet indicate what Optimum should do to make this right.

How GetHuman4943640 fixed the problem

We are waiting for GetHuman4943640 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Optimum

Customer service issue
Reported by GetHuman4943640
Nov 27th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5780 others
0 customers following this

Timeline

GetHuman4943640 started working on this issue
Nov 27th, 2020 4:34pm