Never received a refund for not having service for * weeks

GetHuman4943640's customer service issue with Optimum from November 2020

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The issue in GetHuman4943640's own words
The problem: Never received a refund for not having service for * weeks

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No optimum service since the stormneed to cancel optimum service.Disconnect Service with OptimumWas billed for Optimum when we have never had Optimum. We got a notice from a co...Is the optimum (outdoor) optimumwifi password is the same as my optimum wifi serv...Calling Optimum to cancel Internet service.*) cancel phone. *) downgrade tv service, from Optimum Preferred to Optimum CoreNo telephone service - cannnot connect with optimum Customer serviceNew Optimum Residential Internet ServiceI have been without optimum service sine the storm * weeks ago. We heard a boom o...
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Optimum

Customer service issue
Reported by GetHuman4943640
Nov 27th, 2020 - 3 months ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 5780 others
0 customers following this

Timeline

GetHuman4943640 started working on this issue
Nov 27th, 2020 4:34pm