Want to move down to Select package to pay less while I look for something cheaper than...

GetHuman-hjtarr's Change Plan issue with Optimum from September 2020

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The issue in GetHuman-hjtarr's own words
Want to move down to Select package to pay less while I look for something cheaper than Optimum. Optimum has become more than we can afford without making serious cuts to more important budget items. We are on a fixed income that does not go up with the rise in the costs of your service and other things like taxes, healthcare, etc. Since they are "musts", we have to look for a cheaper provider that will offer what we need and what we want in TV services.

GetHuman-hjtarr did not yet indicate what Optimum should do to make this right.

How GetHuman-hjtarr fixed the problem

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Optimum

Change Plan issue
Reported by GetHuman-hjtarr
Sep 14th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5984 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN

Timeline

GetHuman-hjtarr started working on this issue
Sep 14th, 2020 2:45pm

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