I transferred my optimum service to my new address upon doing so my cloud dvr has not w...

GetHuman5257511's Technical Support issue with Optimum from September 2020

Help with my Optimum issue
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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman5257511's own words
I transferred my optimum service to my new address upon doing so my cloud dvr has not worked. I have Altice One and Altice mini.. I get a screen that saids There’s an issue with this service please try again later. With a code DVRBE-***. I called tech support and was told they needed to send the problem to escalation and someone would call me back. Day * and no call back. Please help with this. It’s frustrating. Thank You

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Technical Support issue
Reported by GetHuman5257511
Sep 12th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 5975 others
0 customers following this


GetHuman5257511 started working on this issue
Sep 12th, 2020 7:33pm

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