I NEED TO SPEAK TO SOMEONE ABOUT MY BILL!!!!!!!!!!!!!!!!!!! IF YOU WANT TO BE PAID!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman5131981's Dispute a Charge issue with Optimum from August 2020
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5131981's own words
RESOLVE THE ISSUE WITH MY BILLL!!!!!!!!!!!!!!!!!!!! ... I had optimum on line forever....I called and asked how much to up grade to altice they said $*.** per month per box. Snce then I have been paying $***. a month... now I get a bill for ****. a month!!!!!!!!!! I have internet,home phone,cable and I also have altice mobile!!!!!!!!!!!!! What the **** is going on??????????????? I'll just go back to optimum and ***** altice if you are going to rip me off!!!!!!!!!!!!! I have always been a loyal customer in good standing and You never have to chase me for you payment!!!!!!!!! Is that how you treat a loyal senor citizen customer??????????
I need to speak to a human!!!!!!!!!!!!!!!
Speak to someone in sales or billing!!!!!!!!!!!!!!!!!!
I have been a customer forever at least ** yrs!!!!!!!!!!!! never late on my payments!!!!!!!!!!!!!!!!!!!!
I've tried EVERYTHING!!!!!!!!!!!!!!!!!!!!!!
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