I NEED TO SPEAK TO SOMEONE ABOUT MY BILL!!!!!!!!!!!!!!!!!!! IF YOU WANT TO BE PAID!!!!!!!!!!!!!!!!!!!!!!!!

GetHuman5131981's Dispute a Charge issue with Optimum from August 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5131981's own words
RESOLVE THE ISSUE WITH MY BILLL!!!!!!!!!!!!!!!!!!!! ... I had optimum on line forever....I called and asked how much to up grade to altice they said $*.** per month per box. Snce then I have been paying $***. a month... now I get a bill for ****. a month!!!!!!!!!! I have internet,home phone,cable and I also have altice mobile!!!!!!!!!!!!! What the **** is going on??????????????? I'll just go back to optimum and ***** altice if you are going to rip me off!!!!!!!!!!!!! I have always been a loyal customer in good standing and You never have to chase me for you payment!!!!!!!!! Is that how you treat a loyal senor citizen customer??????????
I need to speak to a human!!!!!!!!!!!!!!!
Speak to someone in sales or billing!!!!!!!!!!!!!!!!!!
I have been a customer forever at least ** yrs!!!!!!!!!!!! never late on my payments!!!!!!!!!!!!!!!!!!!!
I've tried EVERYTHING!!!!!!!!!!!!!!!!!!!!!!
I have an issue with Optimum too
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Optimum

all of them phone,internet,cable,mobile phone
Dispute a Charge issue
Reported by GetHuman5131981
Aug 4th, 2020 - 2 years ago
I have an issue with Optimum too
Not resolved
Seen by 27 customers so far
Similar issue to 5342 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN

Timeline

GetHuman5131981 started working on this issue
Aug 4th, 2020 10:19pm

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