I was currently watching a movie on channel ***, it cut off. The new plan I have is sup...

GetHuman5066567's Technical Support issue with Optimum from July 2020

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The issue in GetHuman5066567's own words
I was currently watching a movie on channel ***, it cut off. The new plan I have is supposed to include channels *** thru ***. I went back to the channel guide, only *** is listed, followed by ***. What's going on? Impossible to get rep on the phone, this is very frustrating! I was told my new plan which started this month would include above stated premium channels for * year. Please explain as I'm now left in the dark over said issue.

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Optimum

Technical Support issue
Reported by GetHuman5066567
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5091 others
0 customers following this

Timeline

GetHuman5066567 started working on this issue
Jul 15th 4:18am

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