No channels are working on for * minute then screen goes blank and then message alert t...

GetHuman4789990's Technical Support issue with Optimum from May 2020

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The issue in GetHuman4789990's own words
Watch it ... No channels are working on for * minute then screen goes blank and then message alert this channel is not available try again later I called for service which took * calls they then rebooted my box but when nothing changed I got a live tech and after about * minutes he said there is a cable outage in my area this has been going on for almost * hours I never received a call or email advising of an outage like we always did in the past so does your tech know what he is talking about and what is the eta for service to be restored is this the new customer service response because it is pathetic and why no notice
A call or text or email to tell me if this is accurate and how long is it going to be out
Since day * optimum came to manhasset probably in the **s
Rebooted and nothing happened
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Cable tv
Technical Support issue
Reported by GetHuman4789990
May 8th, 2020 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4038 others
0 customers following this


GetHuman4789990 started working on this issue
May 8th, 2020 1:48am

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