I called yesterday to report I had no internet and poor phone quality. I was told the p...

GetHuman4263540's customer service issue with Optimum from January 2020

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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman4263540's own words
I called yesterday to report I had no internet and poor phone quality. I was told the problem was outside the house, and that it would be resolved within ** hours or less. That time has passed and nothing has been resolved.
GetHuman4263540 did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman4263540
Jan 17th, 2020 - a mo ago
Not resolved
Seen by 4 customers so far
Similar issue to 3914 others
0 customers following this
Timeline
GetHuman4263540 started working on this issue
Jan 17th 10:17pm