My mother is quite senior and has not been able to get her phone service back on. She...

GetHuman4261967's customer service issue with Optimum from January 2020

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The issue in GetHuman4261967's own words
My mother is quite senior and has not been able to get her phone service back on. She*has been told that Cablevision would get her number back from Verizon by today and to dial *** to get back on with you.*She was on hold with * departments today*and they told her she needed to connect her modem She is very uneasy without the service and cannot call again. Please advise.*I am her daughter.
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Customer service issue
Reported by GetHuman4261967
Jan 17th, 2020 - a mo ago
Not resolved
Seen by 3 customers so far
Similar issue to 3914 others
0 customers following this
GetHuman4261967 started working on this issue
Jan 17th 3:54pm