My altice remote is blinking and not working

GetHuman-socr's customer service issue with Optimum from July 2019

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The issue in GetHuman-socr's own words
The problem: My altice remote is blinking and not working
GetHuman-socr did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman-socr
Jul 22nd, 2019 - 3 mons ago
I have an issue with Optimum too
Not resolved
Seen by 11 customers so far
Similar issue to 7041 others
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Timeline
GetHuman-socr started working on this issue
Jul 22nd 1:29pm