I want to cancel my Optimum Internet Service, however, I am unable to connect with a hu...

GetHuman-lvawheel's customer service issue with Optimum from April 2019

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The issue in GetHuman-lvawheel's own words
I want to cancel my Optimum Internet Service, however, I am unable to connect with a human. Therefore, please cancel my Optimum Account. I will pay the remainder of my account in due time. Thank you!
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Optimum

Customer service issue
Reported by GetHuman-lvawheel
Apr 29th, 2019 - 6 mons ago
I have an issue with Optimum too
Fixed
Seen by 9 customers so far
Similar issue to 5603 others
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-lvawheel started working on this issue
Apr 29th 10:24pm
GetHuman-lvawheel indicated the issue is not fixed yet.
May 1st 11:46am