Greetings… I have no idea why my bill is up to more than $**** ($****.** !!). In Dec...

GetHuman2210236's customer service issue with Optimum from February 2019

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The issue in GetHuman2210236's own words
Greetings… I have no idea why my bill is up to more than $**** ($****.** !!). In December, we paid more than $*** to restore our service & satisfy our bill. *What are we paying for that costs $*** per month..?! **AND — most importantly — May I pay Half my current bill now, and the other half in *-** days? I have a chronically sick child (special needs) and MUST at all times have Internet & if possible phone service..! ** May I CANCEL Cable TV Service — in order to Lower My Bill..? ** And if I do — how much will I save NOw? On next month’s bill..? In general, how much will I save on my future bills without Cable TV..? ** Given that I’m Canceling Cable, Will it have any effect on my Present Bill..?! *** HOW CAN I GET OUR INTERNET SERVICE WORKING AGAIN (RESTORED) IMMEDIATELY ... without having to pay as Much as $**** ...?!?!
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Customer service issue
Reported by GetHuman2210236
Feb 14th, 2019 - 8 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
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GetHuman2210236 started working on this issue
Feb 14th 10:45pm