Need to reset optimum wifi password

GetHuman-htunstat's customer service issue with Optimum from February 2019

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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman-htunstat's own words
The problem: Need to reset optimum wifi password
GetHuman-htunstat did not yet indicate what Optimum should do to make this right.
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Customer service issue
Reported by GetHuman-htunstat
Feb 9th, 2019 - 8 mons ago
I have an issue with Optimum too
Not resolved
Seen by 20 customers so far
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GetHuman-htunstat started working on this issue
Feb 9th 10:59pm