We are a Property Management company, Ridgetop Corporation, managing a property in Hackensack, NJ, Berkshire Gardens, consisting of * buildings, ** units total. Recently we had to do roof repairs & remove satellite dishes that were damaging the roofs. In doing so, cable lines were affected for the residents because of improper installation to the residents units. I need to have a Representative from your company to come & meet with us at the property to discuss the proper installation of the cable lines to the units. Many residents have been without service now for a month & we are trying to resolve this problem to get them their service restored. Your attention to the matter is greatly appreciated. Please get back to me without any further delay.**Can you please contact me via email *****@***.com or phone - ***-***-**** so I can better explain? We would like to meet with a Supervisor of installations.
The only way to resolve this is to meet with someone who is familiar with installations. The initial wiring for this property was done incorrectly, removed when the roofs were repaired, leaving the residents without service. I am told that several technicians came to the property and don't know what to do. Management is getting involved to try to solve this issue. We can tell the technicians where they can run the cables.
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