I been calling since last week trying to pay my bill and spoken to one of your represen...

GetHuman1637211's customer service issue with Optimum from November 2018

7 views
 | 
3061 similar
 | 
0 following
Help with my Optimum issue
GetHuman1637211's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
How did GetHuman1637211 do it?
Waiting to hear how GetHuman1637211 fixed the problem to share with other customers.
The issue in GetHuman1637211's own words
I been calling since last week trying to pay my bill and spoken to one of your represent and I told him I should not have to paid ten dollar to pay my bill he said there was a problem and he call me back and now my cable is off and he never call back but he did add that ten dollar to my bill l made over ** call to your what the problem you can't speak to no one you will see how many phone I made and when he charge my account that **.** dollar.
GetHuman1637211 did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman1637211 fixed the problem
We are waiting for GetHuman1637211 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637211 fixes it.
This email address isn't valid

Optimum

Customer service issue
Reported by GetHuman1637211
Nov 27th, 2018 - 9 mons ago
I have an issue with Optimum too
Fixed
Seen by 7 customers so far
Similar issue to 3061 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman1637211 started working on this issue
Nov 27th, 2018 3:18pm
GetHuman1637211 confirmed the issue is fixed. Hooray!
Nov 27th, 2018 3:26pm