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The issue in GetHuman1637211's own words
I been calling since last week trying to pay my bill and spoken to one of your represent and I told him I should not have to paid ten dollar to pay my bill he said there was a problem and he call me back and now my cable is off and he never call back but he did add that ten dollar to my bill l made over ** call to your what the problem you can't speak to no one you will see how many phone I made and when he charge my account that **.** dollar.
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