Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zaamama may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman-zaamama's own words
Since i got your internet it kept dropping out two three four and five times a day. Sometimes long time would go by before it would come back up. Til I noticed that the lights on the modem were out. I was told to reset and I did and the unit took a while for it came back up. I’m still experiencing the same thing and I was told itncouls be the equipment and needed new equipment. How donIndonthat and can I get creditnfornmisses service.
GetHuman-zaamama did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman-zaamama fixed the problem
We are waiting for GetHuman-zaamama to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.