Since i got your internet it kept dropping out two three four and five times a day. Som...

GetHuman-zaamama's customer service issue with Optimum from November 2018

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The issue in GetHuman-zaamama's own words
Since i got your internet it kept dropping out two three four and five times a day. Sometimes long time would go by before it would come back up. Til I noticed that the lights on the modem were out. I was told to reset and I did and the unit took a while for it came back up. I’m still experiencing the same thing and I was told itncouls be the equipment and needed new equipment. How donIndonthat and can I get creditnfornmisses service.
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Optimum

Customer service issue
Reported by GetHuman-zaamama
Nov 11th, 2018 - 4 mons ago
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GetHuman-zaamama started working on this issue
Nov 11th, 2018 6:16pm