My father passed away Tuesday. Last night around * am my online went out . It said my s...

GetHuman1464147's customer service issue with Optimum from November 2018

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The issue in GetHuman1464147's own words
My father passed away Tuesday. Last night around * am my online went out . It said my services would be disconnected of I didn't make a payment. Well I didn't at *am I thought is was a warning. I need my services to make funeral arrangements. Here in Newyork and overseas to Ireland I can't not pay until Friday night a **am..$***.**.I need a one time extension..call me back on my cellphone. Thank you .
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Optimum

Customer service issue
Reported by GetHuman1464147
Nov 1st, 2018 - a mon ago
I have an issue with Optimum too
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Seen by 4 customers so far
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Timeline
GetHuman1464147 started working on this issue
Nov 1st 3:13pm