Cable has been out since *:** last night. Called optimum and computer controlled servic...

GetHuman-matrein's customer service issue with Optimum from October 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-matrein's own words
Cable has been out since *:** last night. Called optimum and computer controlled service only sends reset signal but will not transfer me to an actual person. It reset my boxes twice with no effect. I want to talk to a human being!!!!!
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Optimum

Customer service issue
Reported by GetHuman-matrein
Oct 20th, 2018 - a yr ago
I have an issue with Optimum too
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Seen by 6 customers so far
Similar issue to 2461 others
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Timeline
GetHuman-matrein started working on this issue
Oct 20th, 2018 4:58pm