I have signed up for service I was not aware I would have to pay my first bill up front...

GetHuman1220972's customer service issue with Optimum from September 2018

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The issue in GetHuman1220972's own words
I have signed up for service I was not aware I would have to pay my first bill up front as I am new to this and I just moved in so money is tight can I change my package to lower it so I can get the service Installed please
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Optimum

Customer service issue
Reported by GetHuman1220972
Sep 28th, 2018 - 24d ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 2219 others
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman1220972 started working on this issue
Sep 28th 2:13am