I no longer have WiFi on my iPad and iPhone. I’m having intermittent outages if interne...

GetHuman1220301's customer service issue with Optimum from September 2018

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Before contacting them, items GetHuman1220301 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1220301's own words
I no longer have WiFi on my iPad and iPhone. I’m having intermittent outages if internet on my desktop. Now it’s totally out.
GetHuman1220301 did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
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Optimum

Customer service issue
Reported by GetHuman1220301
Sep 27th, 2018 - 2 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 2217 others
0 customers following this
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Timeline
GetHuman1220301 started working on this issue
Sep 27th 11:05pm