I want to put the service on seasonal hold. We currently have a total balance due of...

GetHuman-ellner's customer service issue with Optimum from September 2018

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The issue in GetHuman-ellner's own words
I want to put the service on seasonal hold. We currently have a total balance due of $***.** and an immediate balance due of $***.**. I do not want to pay either of these amounts because I don’t want my service restored. I want it stopped until next May. I have not received any bills all summer. I have called a few times and paid minimum amounts but apparently optimum does not have my correct address for billing. phone associated with account is ***-***-****. No one is at that number. To call me use ***-***-****
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Optimum

Customer service issue
Reported by GetHuman-ellner
Sep 21st, 2018 - 6 mons ago
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GetHuman-ellner started working on this issue
Sep 21st, 2018 4:22pm