i am having trouble with pixelating with one of my Tivos. i looked at the Diagnostics a...
GetHuman1166862's customer service issue with Optimum from September 2018
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The issue in GetHuman1166862's own words
i am having trouble with pixelating with one of my Tivos. i looked at the Diagnostics and see that i have RSuncorrected at about ***.**call you service number and asks me to go to channel *** which i do not have with Tivo. stayed around the call and answered questions and finally got to an assistant. She wanted its serial number and i gave her every number on the back of the box. Put me on hold and OPT phone line hung up. **someone who knows Tivo service issues needs to call me at ***-***-**** which is my cell number. my house number is ***-***-****. **you guys have to do a better job..
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