I'm representing several Optimum customers who live on Dayton Rd. in Edison, N.J...

GetHuman-eggypan's customer service issue with Optimum from August 2018

Help with my Optimum issue
The issue in GetHuman-eggypan's own words
I'm representing several Optimum customers who live on Dayton Rd. in Edison, N.J. ***** concerning an employee of Optimum who lives at ** Dayton Rd (name Kevin Egan)…...at this moment he has one Optimum pick-up truck in his driveway unloading wooden fencing and lumber into his backyard while a bigger Optimum truck he drove home yesterday is parked in front of his neighbor's house.....this is a weekly occurrence on the weekends and has included moving furniture, lumber, hot tubs, etc......is this why our Optimum services prices are increasing dramatically????…...so your employees can use your vehicles for personal use while the customers pay for the gas, mileage, maintenance and wear and tear on these trucks?....* trucks used by your employee for an entire weekend?...we have watched this for months....whether this is condoned or not, your CUSTOMERS are directly affected financially by the use of Optimum vehicles for anything other than driving to and from work.
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Optimum

Customer service issue
Reported by GetHuman-eggypan
Aug 25th, 2018 - 4 mons ago
I have an issue with Optimum too
Fixed
Seen by 11 customers so far
Similar issue to 1729 others
0 customers following this
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Last 4 of SSN
Timeline
GetHuman-eggypan started working on this issue
Aug 25th 6:38pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 25th 11:05pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 25th 11:07pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 25th 11:08pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 26th 3:06pm
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Aug 26th 3:07pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 31st 9:18pm
GetHuman-eggypan indicated the issue is not fixed yet.
Sep 3rd 12:48pm