I'm representing several Optimum customers who live on Dayton Rd. in Edison, N.J...

GetHuman-eggypan's customer service issue with Optimum from August 2018

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The issue in GetHuman-eggypan's own words
I'm representing several Optimum customers who live on Dayton Rd. in Edison, N.J. ***** concerning an employee of Optimum who lives at ** Dayton Rd (name Kevin Egan)…...at this moment he has one Optimum pick-up truck in his driveway unloading wooden fencing and lumber into his backyard while a bigger Optimum truck he drove home yesterday is parked in front of his neighbor's house.....this is a weekly occurrence on the weekends and has included moving furniture, lumber, hot tubs, etc......is this why our Optimum services prices are increasing dramatically????…...so your employees can use your vehicles for personal use while the customers pay for the gas, mileage, maintenance and wear and tear on these trucks?....* trucks used by your employee for an entire weekend?...we have watched this for months....whether this is condoned or not, your CUSTOMERS are directly affected financially by the use of Optimum vehicles for anything other than driving to and from work.

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Optimum

Customer service issue
Reported by GetHuman-eggypan
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 1729 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN

Timeline

GetHuman-eggypan started working on this issue
Aug 25th, 2018 6:38pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 25th, 2018 11:05pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 25th, 2018 11:07pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 25th, 2018 11:08pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 26th, 2018 3:06pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 26th, 2018 3:07pm
GetHuman-eggypan indicated the issue is not fixed yet.
Aug 31st, 2018 9:18pm
GetHuman-eggypan indicated the issue is not fixed yet.
Sep 3rd, 2018 12:48pm