I was scheduled to have a technician come out today between **am and *pm. At *:** I re...
GetHuman980070's customer service issue with Optimum from August 2018
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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman980070's own words
I was scheduled to have a technician come out today between **am and *pm. At *:** I received a call that the technician would NOT be able to come today, and the first available appt was on Tuesday. **. So now I have to wait * additional days when my service freezes approximately every ** min for * to * min.**. Why couldn't someone have called me this morning so I wouldn't have wasted * *** hours waiting for a technician who wasn't coming.**Your customer service (or lack of) continues to decline. I don't know if you're under new ownership, new management, or what, but this is not the company I signed up for over ** yrs ago!
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