I was suppose to get phone service this past Wednesday, July **th from *:** PM -*:**PM...

GetHuman-argolden's customer service issue with Optimum from July 2018

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The issue in GetHuman-argolden's own words
I was suppose to get phone service this past Wednesday, July **th from *:** PM -*:**PM and I waited and waited. When I called they said that they cancelled service call without letting me know. I then was told that service call would be scheduled for Thursday, the **th from *:** pm- *:** pm. I got many calls to say service was coming .My husband and I were home ALL day. I checked constantly to check since no one came. WHEN I CALLED they said no one was home. PLEASE fix this MISTAKE!!!!!!
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Optimum

Customer service issue
Reported by GetHuman-argolden
Jul 27th, 2018 - 10 mons ago
I have an issue with Optimum too
Fixed
Seen by 9 customers so far
Similar issue to 1290 others
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-argolden started working on this issue
Jul 27th, 2018 11:01am
GetHuman-argolden indicated the issue is not fixed yet.
Jul 30th, 2018 7:08pm
GetHuman-argolden indicated the issue is not fixed yet.
Jul 30th, 2018 7:11pm
GetHuman-argolden indicated the issue is not fixed yet.
Jul 30th, 2018 7:12pm
GetHuman-argolden indicated the issue is not fixed yet.
Jul 31st, 2018 8:38pm
GetHuman-argolden confirmed the issue is fixed. Hooray!
Jul 31st, 2018 8:41pm
GetHuman-argolden confirmed the issue is fixed. Hooray!
Aug 2nd, 2018 12:14pm