Can't locate where to list the required info. Alice Schwartz *** *** ****

GetHuman126440's customer service issue with Optimum from July 2018

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Help with my Optimum issue
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The issue in GetHuman126440's own words
Lower my bill* ... Bill too high. Im ** years old and have been using optimummfor years. Also, what's the safe link free phone. I have friends who are getting many services and extras and they're paying less than i am*
I'm ** years old and have been a customer for many years
Bill lower without reducing services to a bare minimum. What's the safe link free phone and do I qualify.
A sympathetic response.
Chcking Fios which is much cheaper.
I have an issue with Optimum too
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Optimum

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Customer service issue
Reported by GetHuman126440
Jul 23rd, 2018 - 10 mons ago
I have an issue with Optimum too
Fixed
Seen by 4 customers so far
Similar issue to 1216 others
0 customers following this
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman126440 started working on this issue
Jul 23rd, 2018 8:49pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 23rd, 2018 8:49pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 23rd, 2018 8:52pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 23rd, 2018 8:54pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 23rd, 2018 8:55pm