The bills' too high and I was told to buy a modem. The optimum store said they do n...

GetHuman126440's customer service issue with Optimum from July 2018

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The issue in GetHuman126440's own words
The bills' too high and I was told to buy a modem. The optimum store said they do not carry it. I couldn't get a price quote. Since I'm ** yrs old and don*t drive I need it delivered and installed.
GetHuman126440 did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman126440
Jul 23rd, 2018 - 8 mons ago
I have an issue with Optimum too
Fixed
Seen by 10 customers so far
Similar issue to 1214 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman126440 started working on this issue
Jul 23rd, 2018 8:45pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 23rd, 2018 8:45pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 24th, 2018 2:52am
GetHuman126440 indicated the issue is not fixed yet.
Jul 25th, 2018 12:46am
GetHuman126440 indicated the issue is not fixed yet.
Jul 25th, 2018 12:47am
GetHuman126440 indicated the issue is not fixed yet.
Jul 25th, 2018 1:01pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 25th, 2018 1:02pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 25th, 2018 1:03pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 26th, 2018 5:03pm
GetHuman126440 indicated the issue is not fixed yet.
Jul 27th, 2018 2:09pm