Was on hold for a tech my phone service internet service keep going down or won't conne...

GetHuman-craftybh's customer service issue with Optimum from July 2018

5 views
 | 
1164 similar
 | 
0 following
Help with my Optimum issue
Next: our robot will wait on hold for GetHuman-craftybh to get a Optimum rep on the line!
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-craftybh's own words
Was on hold for a tech my phone service internet service keep going down or won't connect or runs slow. Today it wasn't phone service I rebooted the motim as instructed but still had flashing yellow lights was transfers to tech support but wait time was too long and I was on my cell phone. Now it appears to be working again but even the tv will not load data allow to see recorded shows at night. For the cost of this service we should not be having these problems. I would like someone to diagnose my system and get back to me
GetHuman-craftybh did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman-craftybh fixed the problem
We are waiting for GetHuman-craftybh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-craftybh fixes it.
This email address isn't valid

Optimum

Customer service issue
Reported by GetHuman-craftybh
Jul 19th, 2018 - a yr ago
I have an issue with Optimum too
Fixed
Seen by 5 customers so far
Similar issue to 1164 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-craftybh started working on this issue
Jul 19th, 2018 7:50pm
GetHuman-craftybh indicated the issue is not fixed yet.
Jul 21st, 2018 12:38am
GetHuman-craftybh indicated the issue is not fixed yet.
Jul 22nd, 2018 11:04pm
GetHuman-craftybh indicated the issue is not fixed yet.
Jul 22nd, 2018 11:04pm