I've had issues with the internet going out for the past few days. A service rep was su...
GetHuman843281's customer service issue with Optimum from July 2018
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The issue in GetHuman843281's own words
I've had issues with the internet going out for the past few days. A service rep was supposed to come to the house today. However, they called to cancel * hours ago. Needing a solution, we went to exchange the modem and router at the store. When I follow the instructions to set it up I get an internal error message telling me to call. We've called twice and been left waiting on hold for over ** minutes. I just need internet. We work from home.
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