I lost my internet connection

GetHuman819018's customer service issue with Optimum from June 2018

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Help with my Optimum issue
Before contacting them, items GetHuman819018 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman819018's next move: have a Optimum rep call.
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The issue and preferred resolution, in GetHuman819018's own words:
The problem I ran into: I lost my internet connection
I trust that Optimum will make this right and come up with a resolution that is fair.
Help with my Optimum issue
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Customer service issue
Reported by GetHuman819018
Jun 25th, 2018 - 2 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 806 others
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GetHuman819018 started working on this issue
Jun 25th 5:40pm