Bill is too high want to have it lowered

GetHuman818620's customer service issue with Optimum from June 2018

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Help with my Optimum issue
Before contacting them, items GetHuman818620 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman818620's next move: have a Optimum rep call.
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking to set up service just call in and you can get it done quickly it is usually the first option in calling in. You can also get a better deal by going into a store.
The issue and preferred resolution, in GetHuman818620's own words:
The problem I ran into: Bill is too high want to have it lowered
I trust that Optimum will make this right and come up with a resolution that is fair.
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The bill is too high - when trying to The bill is too high - burden was The bill is too highOptimum Customer Service.**Bill is wrong.I need to lower my optimum bill. Please email me with some options
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Customer service issue
Reported by GetHuman818620
Jun 25th, 2018 - 2 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 803 others
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GetHuman818620 started working on this issue
Jun 25th 4:15pm