Tv is not getting signal from box

GetHuman-canbates's customer service issue with Optimum from June 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue and preferred resolution, in GetHuman-canbates's own words:
The problem I ran into: Tv is not getting signal from box
I trust that Optimum will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-canbates
Jun 24th, 2018 - 2 mons ago
I have an issue with Optimum too
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Seen by 8 customers so far
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GetHuman-canbates started working on this issue
Jun 24th 4:58pm