I just got home from hospital. I spoke to them and told them I would pay my *** past d...

GetHuman762887's customer service issue with Optimum from June 2018

Help with my Optimum issue
Pay my past due ... I just got home from hospital. I spoke to them and told them I would pay my *** past due today. They said great! I called to pay...they doubled the amount to pay today! Now I can't get a live person to speak to!
I can't speak to anyone live
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Help with my Optimum issue
How GetHuman762887 fixed the problem:
It is NOT fixed
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Optimum

TV internet phone
Customer service issue
Reported by GetHuman762887
Jun 8th, 2018 - 12d ago
I have an issue with Optimum too
Fixed
GetHuman762887 shared how to fix
Seen by 5 customers so far
Similar issue to 570 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman762887 started working on this issue
Jun 8th 1:16pm
GetHuman762887 confirmed the issue is fixed. Hooray!
Jun 8th 1:22pm