i returned the cable box but still being charged on my account-now in collections

GetHuman759597's customer service issue with Optimum from June 2018

3 views
 | 
482 similar
 | 
0 following
Help with my Optimum issue
First: share to improve GetHuman759597's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman759597 to get a Optimum rep on the line!
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman759597 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman759597's own words
The problem: i returned the cable box but still being charged on my account-now in collections
GetHuman759597 did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman759597 fixed the problem
We are waiting for GetHuman759597 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Optimum email you?
This email address isn't valid
Follow this issue
See how GetHuman759597 fixes it.
This email address isn't valid

Optimum

Customer service issue
Reported by GetHuman759597
Jun 7th, 2018 - 6 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 482 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman759597 started working on this issue
Jun 7th 2:58pm