My Internet only bill is now **.** for ***mbps. I need to lower this monthly cost. Ever...

GetHuman757383's customer service issue with Optimum from June 2018

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The issue in GetHuman757383's own words
My Internet only bill is now **.** for ***mbps. I need to lower this monthly cost. Every year it goes up, every year I contact Optimum. Internet only. No programming, no phone, just Internet access. I have my own modem and router, too.
GetHuman757383 did not yet indicate what Optimum should do to make this right.
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Customer service issue
Reported by GetHuman757383
Jun 6th, 2018 - 6 mons ago
I have an issue with Optimum too
Not resolved
Seen by 1 customer so far
Similar issue to 35 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 of SSN
GetHuman757383 started working on this issue
Jun 6th 7:46pm