Have not been receiving a bill for the last two months. Have called * xs to request it...

GetHuman756170's customer service issue with Optimum from June 2018

7 views
 | 
192 similar
 | 
0 following
Help with my Optimum issue
Next: our robot will wait on hold for GetHuman756170 to get a Optimum rep on the line!
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman756170's own words
Have not been receiving a bill for the last two months. Have called * xs to request it and never get it. I have called every number possible only to get an automated response. I need to speak with a representative now. I can be reached at ***-***-****. Very frustrating to deal with. I work and when I get home, everthing is closed down. I tried calling today only to get an automated response. Is there a number where I can reach a live person to discuss.
GetHuman756170 did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman756170 fixed the problem
We are waiting for GetHuman756170 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman756170 fixes it.
This email address isn't valid

Optimum

Customer service issue
Reported by GetHuman756170
Jun 6th, 2018 - a yr ago
I have an issue with Optimum too
Fixed
Seen by 7 customers so far
Similar issue to 192 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman756170 started working on this issue
Jun 6th, 2018 3:08pm
GetHuman756170 indicated the issue is not fixed yet.
Jun 7th, 2018 4:21pm