I would like to replace the leased modem with one that is compatable with this system...
GetHuman-martyhen's customer service issue with Optimum from June 2018
Help with my Optimum issue
First: share to improve GetHuman-martyhen's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-martyhen to get a Optimum rep on the line!
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-martyhen may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-martyhen's own words
I would like to replace the leased modem with one that is compatable with this system . Could you please provide the correct company and model I need .* Thank You ,* Marty Henle
GetHuman-martyhen did not yet indicate what Optimum should do to make this right.
I have an issue with Optimum too
How GetHuman-martyhen fixed the problem
We are waiting for GetHuman-martyhen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.