Something is wrong with my bill

GetHuman741296's customer service issue with Optimum from June 2018

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The issue in GetHuman741296's own words
The problem: Something is wrong with my bill
GetHuman741296 did not yet indicate what Optimum should do to make this right.
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Customer service issue
Reported by GetHuman741296
Jun 2nd, 2018 - 6 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 169 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 of SSN