My mother currently paid our bill promptly last night. And somewhere during the night t...
GetHuman-prodigy's customer service issue with Optimum from May 2018
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The issue in GetHuman-prodigy's own words
My mother currently paid our bill promptly last night. And somewhere during the night the internet went out (Ethernet & WiFi) nothing was touched but the cable was working. Before she left for work in the morning she called you all and someone reset the cable to give a possible solution. It didn’t make matters better only made some of our channels unavailable. I work from home so I need internet to work.
No one called me.
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