Our Altice is not working

GetHuman640200's customer service issue with Optimum from April 2018

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The issue in GetHuman640200's own words
The problem: Our Altice is not working
GetHuman640200 did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman640200
Apr 29th, 2018 - 7 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 3364 others
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Timeline
GetHuman640200 started working on this issue
Apr 29th 8:50pm