My Customer service issue with Optimum from April 2018

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Help with my Optimum issue
Before contacting them, items GetHuman624619 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman624619's next move: have a Optimum rep call.
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The issue and preferred resolution, in GetHuman624619's own words:
I was trying to do something, and ran into a problem.
I didn’t get a bill sent to me and my service is off
Help with my Optimum issue
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Customer service issue
Reported by GetHuman624619
Apr 24th, 2018 - 3 mons ago
I have an issue with Optimum too
Not resolved
Seen by 1 customer so far
Similar issue to 1182 others
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GetHuman624619 started working on this issue
Apr 24th 2:42pm