My WiFi is not working properly

GetHuman622814's customer service issue with Optimum from April 2018

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Help with my Optimum issue
Before contacting them, items GetHuman622814 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman622814's next move: have a Optimum rep call.
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The issue and preferred resolution, in GetHuman622814's own words:
The problem I ran into: My WiFi is not working properly
I trust that Optimum will make this right and come up with a resolution that is fair.
Help with my Optimum issue
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Optimum

Internet
Customer service issue
Reported by GetHuman622814
Apr 23rd, 2018 - 3 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 1204 others
0 customers following this
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Timeline
GetHuman622814 started working on this issue
Apr 23rd 9:02pm