unable to close account - close my account - phone number provided to call to close acc...

GetHuman614518's customer service issue with Optimum from April 2018

3 views
 | 
2084 similar
 | 
0 following
Help with my Optimum issue
First: share to improve GetHuman614518's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman614518 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman614518's next move: have a Optimum rep call.
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman614518's own words
close my account ... unable to close account
phone number provided to call to close account did not offer option to close account
help me close my account effective immediately
I have an issue with Optimum too
How GetHuman614518 fixed the problem
We are waiting for GetHuman614518 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Optimum email you?
This email address isn't valid
Follow this issue
See how GetHuman614518 fixes it.
This email address isn't valid

Optimum

high speed internet
Customer service issue
Reported by GetHuman614518
Apr 20th, 2018 - 5 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 2084 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman614518 started working on this issue
Apr 20th 3:06pm