unable to close account - close my account - phone number provided to call to close acc...

GetHuman614518's customer service issue with Optimum from April 2018

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Before contacting them, items GetHuman614518 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman614518's own words
close my account ... unable to close account
phone number provided to call to close account did not offer option to close account
help me close my account effective immediately
I have an issue with Optimum too
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Customer service issue
Reported by GetHuman614518
Apr 20th, 2018 - 7 mons ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 2937 others
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GetHuman614518 started working on this issue
Apr 20th 3:06pm