My Customer service issue with Optimum from April 2018

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Help with my Optimum issue
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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman612109's own words:
I was trying to do something, and ran into a problem.
Need to talk with represenitive no robots!!!
Help with my Optimum issue
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Trying to arrange pick up of equipment Sunday?
Customer service issue
Reported by GetHuman612109
Apr 19th, 2018 - 3 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 1144 others
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GetHuman612109 started working on this issue
Apr 19th 6:05pm