Have not been receiving The O magazine. Had cancelled last year or the year before. Pa...

GetHuman2946530's customer service issue with Oprah Magazine from May 2019

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The issue in GetHuman2946530's own words
Have not been receiving The O magazine. Had cancelled last year or the year before. Paid what I thought was $ **.** for daughter and granddaughter trial subscription last year or year before. Never got them till this past Friday , daughter called me and said she had gotten an issue. I called granddaughter, she said she hadn't.... Called Hearst publishing and found out I had been charged $**.** on a Master card that they couldn't even give me a number of or not even last * digits. Two agents hung up on me. Third agent took time to try and explain, said it was automatically renewed.....!!! He finally put me through to a "manager" said nothing could be done. Said I hadn't contacted them in over a year....My response was if I cancelled it and no one was receiving issues why would I ??? And I did not pay attention to the Card at that time. Nothing was done. First agent female named Nelson, Second Agent that hung up was named Christoff, third agent Paul at least had guts enough to put me through to the"manager" Serina(?)....not sure about spelling of her name. Rude and still I have not heard of a resolution. $**.** shot up a wild hogs butt. Thought someone who represented Oprah would be a better person. On disability, get food stamps and I let them ***** me out of my money...will pay better attention, never again.

GetHuman2946530 did not yet indicate what Oprah Magazine should do to make this right.

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Oprah Magazine

Customer service issue
Reported by GetHuman2946530
May 18th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2155 others
0 customers following this

Timeline

GetHuman2946530 started working on this issue
May 18th, 2019 8:50pm

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