I am tired of Doorfront Direct! I have spoken with a person there asking to have my is...

GetHuman-heidihop's customer service issue with Oprah Magazine from October 2018

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The issue in GetHuman-heidihop's own words
I am tired of Doorfront Direct! I have spoken with a person there asking to have my issues put into my mailbox. They said they would and still the last * or * issues have landed at the base of my driveway about ** feet from my mailbox. Almost every issue has been damaged and the last one had it's spine broken so the pages are coming out. Some issues were sprayed wet when my sprinklers went off. I live on a busy parkway where folks go **-** mph so it looks like the delivery person just chucks the issue out of their window while whizzing by. The plastic cover is usually torn off by "rug burns" from sliding on my concrete driveway so it rips away at my front or back cover. Almost every issue I have ever received has been damaged. And I also went online with Doorfront Direct and asked to have the issues put into my mailbox but that hasn't worked either. I would seriously reconsider using them for delivering your issues. Thanks, Heidi Hopp
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Oprah Magazine

Customer service issue
Reported by GetHuman-heidihop
Oct 17th, 2018 - a mon ago
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GetHuman-heidihop started working on this issue
Oct 17th 8:38pm