, We had contracted with you a trip from Miami to Barcelona Opodo Reserve ********** Maria Milagros Aregita Derteano, and, Carlos Escofet Galiano, and another reserve ********** Antonio Cruz Lauroba.

GetHuman-milaareg's customer service issue with Opodo from July 2020

7 views | 3060 similar | 0 following
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The issue in GetHuman-milaareg's own words
I was trying to get an answer ... Due to cancelacion of my programmed flights for passengers AREGITADERTEANO*MARIA MILAGROS and ESCOFETGALIANO*CARLOS from Miami to Barcelona flight n*DY****. Booking reference U*TNVN.*and for passenger CRUZLAUROBA*ANTONIO from Miami to Barcelona flight n*DY****. Booking reference U*ZFSM.*I undertand the difficulties caused by COVID** for your company* unfortunaly, I am not in a position to accept a transferal of the flights to a later date or vouchers.*Please let me know when, approximalety, I will be able to recive the refund.*Thank you for your collaboration.
theis was especially frustrating because it is very difficult for us to contact you and I do not know what to do
they could make the refund the full of the payment because we are not in a position to accept a transferal of the flights to a later date or vouchers.
I am a new custumer and I expect that you will answer me
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Opodo

costumer services to request the full refund of the payment
Customer service issue
Reported by GetHuman-milaareg
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 3060 others
0 customers following this

Timeline

GetHuman-milaareg started working on this issue
Jul 13th 6:40pm
GetHuman-milaareg indicated the issue is not fixed yet.
Jul 16th 8:29pm
GetHuman-milaareg indicated the issue is not fixed yet.
Jul 16th 9:11pm
GetHuman-milaareg indicated the issue is not fixed yet.
Jul 16th 9:13pm
GetHuman-milaareg indicated the issue is not fixed yet.
Jul 16th 9:20pm
GetHuman-milaareg indicated the issue is not fixed yet.
Jul 17th 11:58am

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