Before contacting them, items GetHuman-milaareg may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-milaareg's own words
I was trying to get an answer ... Due to cancelacion of my programmed flights for passengers AREGITADERTEANO*MARIA MILAGROS and ESCOFETGALIANO*CARLOS from Miami to Barcelona flight n*DY****. Booking reference U*TNVN.*and for passenger CRUZLAUROBA*ANTONIO from Miami to Barcelona flight n*DY****. Booking reference U*ZFSM.*I undertand the difficulties caused by COVID** for your company* unfortunaly, I am not in a position to accept a transferal of the flights to a later date or vouchers.*Please let me know when, approximalety, I will be able to recive the refund.*Thank you for your collaboration.
theis was especially frustrating because it is very difficult for us to contact you and I do not know what to do
they could make the refund the full of the payment because we are not in a position to accept a transferal of the flights to a later date or vouchers.
I am a new custumer and I expect that you will answer me
I have an issue with Opodo too
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