I booked four Aegean Airline flights through ‘Opodo', each of these flights has been ca...

GetHuman-zmcgowan's customer service issue with Opodo from May 2020

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The issue in GetHuman-zmcgowan's own words
I booked four Aegean Airline flights through ‘Opodo', each of these flights has been cancelled (flight numbers: A****, A*****, A***** & A****) as a result of Covid-**. I wish to receive a refund for the total cost of these flights as they were cancelled by Aegean Airlines and not by myself. I have tried multiple times to receive a refund through the Opodo website as well as with Aegean Airlines. Opodo told me to refer to Aegean Airlines and Aegean Airlines told me to refer to Opodo. **The process of receiving a full refund has been made incredibly difficult even though I know that I am entitled to receive one given the circumstances. **I am in need of a full refund for the cost of each of the four flights that were cancelled by the airline.

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Opodo

Customer service issue
Reported by GetHuman-zmcgowan
May 18th, 2020 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 2708 others
0 customers following this

Timeline

GetHuman-zmcgowan started working on this issue
May 18th, 2020 9:26pm
GetHuman-zmcgowan indicated the issue is not fixed yet.
May 19th, 2020 4:14pm
GetHuman-zmcgowan indicated the issue is not fixed yet.
May 19th, 2020 5:04pm
GetHuman-zmcgowan indicated the issue is not fixed yet.
May 20th, 2020 2:24pm

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